Everything we do, we do it with you in mind. Shipping out your order in a timely manner is most important. Below we have listed all shipping information including exchanging and returning.
All orders placed before 1pm, Mon - Fri, will be shipped same day. We offer standard shipping, which can take 1 to 7 days. If order is placed on Saturday or Sunday, order will be shipped by Monday with same standard shipping time.
Pre order shipping details are listed in description. Please review before purchasing.
If item qualifies for return or exchange, we will send you a return label free of charge. Once return label has been emailed, we allow 3 days for return items to be shipped. Once items have been shipped (within grace period) we will process exchange. If item has not been shipped within grace period, this may result in STORE CREDIT for exchanges only. If we agree to exchange items, we will only hold new item for a certain amount of time, that's why it is important to ship back within grace period.
All returns must be communicated and shipped within the 7 day purchase period. Once item is receive we will process return. If item is not returned within 7 days of purchase, we will treat transaction as an exchange.
We want you to be happy about your order, your satisfaction is our #1 priority. But to ensure our shipping policies, we have to process all returns and exchanges in a timely manner.